Empower Your Journey: Accessible and Confidential Online Counseling.

Accepting new client in Texas, Florida, Nevada, and Vermont.

What is Online Counseling?

Individuals with limited time and access to counseling now have better options. Teletherapy is a professional term used to describe the method by which a provider offers online counseling. Teletherapy is defined as the following: “Teletherapy is the method of using a high-resolution, live video-conferencing to deliver and provide mental health therapy or counseling services.” Research has shown that teletherapy aka online counseling is just as effective as face-to-face counseling, and in some cases, it enhances the rate of success. Online counseling can provide one of the highest levels of anonymity that traditional face-to-face counseling cannot provide. It is a convenient and discrete method of receiving therapy. It also provides access to high-quality counseling and therapy for people in remote areas or who are disabled. Individuals, whose social status in the family, community, and career may require anonymity to maintain the status quo and preserve their reputations. Online counseling allows clients to feel more comfortable and less stigmatized in discussing issues, conflicts, and/or mental health concerns.

Online Counseling is best suited for individuals who:

  • Those who prefer online counseling

  • Individuals needing privacy and anonymity.

  • People living in rural areas.

  • Good internet connection and access.

  • People with physical or mental health limitations.

  • Limited transportation

  • Limited time to commute to an office.

Virtual Counseling Etiquette:

How to prepare for your online counseling session.

  1. Please avoid engaging in videoconferencing while you are driving or participating in other activities.

  2. Appointment location should be appropriate, safe, and private. Please limit background noises, and make sure you have proper lighting.

  3. Please ensure that you, your partner, or your child is fully dressed and wearing proper attire for the appointment.

  4. Check your internet connection, speakers, volume, and video to ensure all is in working order.

  5. Log in to the session a few minutes early to ensure you are ready to begin at the scheduled time.

  6. To avoid interruptions please do not answer phone calls, texts, or surf the web during the appointment.

  7. To ensure privacy & confidentiality please make sure you use your headset with a microphone during the session.

  8. When preparing for your Online Appointment. Please ensure your browser is up to date when using Microsoft Edge, Firefox, or Google.

  9. Be Mindful. Your therapist reserve the right to end a session if a client engages in behavior deemed inappropriate, offensive, or discriminatory.

  10. Feel free to bring something to drink or snack on during your session.

“ Providing accessible online therapy for all your therapeutic needs.”

— Accepting new clients located in Texas, Florida, Nevada, and Vermont. Call your insurance provider today to see if Mending Hearts Counseling is in network with your provider.